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Terms & Conditions
Aus55 Casino operates under a licence issued by the Curaçao Gaming Authority (GC), providing a regulated framework for player account management and game fairness standards.
1. General terms and acceptance
These Terms & Conditions form an agreement between you and the operator of Aus55 Casino. They apply to the website, mobile services, software, games, account facilities, payment functions and other related services made available through the platform. If you do not agree with any part of these terms, you must not use the website or create an account.
You are responsible for reading the current version of these terms before using the services. The operator may update, replace or amend the terms when reasonably required, including to reflect changes to laws, technology, games, payment arrangements, security requirements or business operations. Updated terms will apply from the time they are published or otherwise made available, unless a different effective date is stated. Continued use of the services after an update indicates acceptance of the revised terms.
Additional conditions may apply to particular games, promotions, competitions, payment methods or features. Those conditions will be shown where relevant and form part of these terms. If there is an inconsistency, the specific conditions for the relevant service may apply to that service to the extent permitted by applicable law.
Eligibility and lawful use
You must only use Aus55 Casino if online gambling is lawful for you in the place where you are located. You must also meet the applicable minimum age requirement and any other eligibility requirements. The operator may restrict access where a person is located in a jurisdiction in which the services are not permitted or where access could create legal, regulatory or security concerns.
- You must provide accurate, complete and current information when registering and whenever the operator reasonably requests an update.
- You must use the services for your own personal and recreational purposes, unless expressly authorised otherwise.
- You must not use the website for unlawful activity, fraud, money laundering, sanctions evasion or any other prohibited purpose.
- You must not permit another person to use your account or access the services through your account.
- You must comply with all applicable Australian laws and any other laws that apply to you.
2. Accounts, verification and security
An account may be required to access some or all services. You may generally hold only one personal account unless the operator gives written permission for an exception. Accounts are not transferable, and you must not sell, assign, lend or otherwise make an account available to another person.
You are responsible for keeping your username, password, authentication information and devices secure. Do not disclose your login details to anyone. You should notify the operator promptly if you believe your account has been accessed without permission, your details have been compromised or an incorrect transaction appears in your account history.
The operator may carry out identity, age, address, payment, source-of-funds, source-of-wealth and other compliance checks. You must provide documents or information that are reasonably requested for these purposes. Verification may be required before deposits, withdrawals, winnings or continued access can be processed. If requested information is not supplied, is inaccurate or cannot be verified, access may be restricted or an account may be suspended or closed, subject to applicable law.
You must not create duplicate accounts, provide false information, use another person's payment method without permission, exploit a technical error or attempt to avoid a restriction. Where the operator reasonably suspects fraud, collusion, unlawful activity, abuse of a promotion or a breach of these terms, it may investigate and take appropriate action. This may include cancelling transactions, withholding access to certain features, suspending an account or referring matters to relevant authorities where required.
Account closure
You may request account closure or ask for access restrictions at any time. Responsible gambling exclusions may operate under separate procedures and may have specific conditions. The operator may close or suspend an account where it considers this necessary for legal, regulatory, security, responsible gambling or operational reasons. Any remaining balance will be handled in accordance with applicable law, these terms and any required verification.
3. Deposits, withdrawals and gameplay
You may deposit funds only through payment methods made available on the website and only where you are authorised to use that method. Payment providers may apply their own terms, processing procedures, fees or restrictions. The operator may refuse, delay or reverse a transaction where it cannot be completed, appears unusual, requires verification or would breach a legal or compliance obligation.
You should check the transaction details before confirming a deposit or withdrawal. You are responsible for ensuring that the payment information supplied is correct. Withdrawals may be subject to identity verification, account checks, payment-method restrictions and other lawful requirements. Funds may generally be returned using an appropriate verified method, but the available options can depend on the payment provider and the information held for your account.
Game rules, displayed information and any applicable promotion terms govern the way a game or offer operates. You should review those rules before participating. A game result recorded by the operator's systems will generally be treated as final unless there is clear evidence of a technical or administrative error. If a material error affects a game, bet, result, balance or transaction, the operator may correct the error and take any action permitted by law.
You must not interfere with the website, manipulate a game, use automated tools without permission, introduce malicious code, attempt to access restricted areas or exploit a software vulnerability. You must not use information obtained through unauthorised access or participate in collusion. Suspected technical issues should be reported promptly rather than deliberately used to obtain an advantage.
Promotions and offers
Promotions are subject to their own terms, eligibility rules, time limits and any applicable wagering or usage conditions. Only one person may use an offer unless stated otherwise. The operator may cancel or withdraw an offer where there is misuse, an obvious error, duplicate participation or a breach of the relevant promotion terms. Promotional material should not be read separately from the full conditions displayed with the offer.
4. Website use, liability and legal information
The operator aims to keep Aus55 Casino available and accurate, but uninterrupted access cannot be guaranteed. Website access may be suspended or limited for maintenance, upgrades, security work, system failures, telecommunications problems, events outside reasonable control or other operational reasons. Game availability may vary by device, location, software version and applicable restrictions.
You are responsible for having a suitable device, internet connection, compatible software and adequate security protections. Internet communications may involve risks, including delays, outages or unauthorised interference. You should keep your device and software updated and avoid accessing your account through insecure networks or devices shared with others.
To the extent permitted by law, the website and services are provided on an as-available basis. The operator does not guarantee that every service will be error-free, continuously available or suitable for a particular purpose. Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified.
You must not copy, reproduce, republish, frame, modify, distribute, reverse engineer or commercially exploit the website or its content without permission. Website names, text, graphics, software and other materials may be protected by intellectual property rights. You may use the services only for their intended personal purpose and in accordance with these terms.
Responsible gambling and privacy
Gambling involves financial risk and should be treated as entertainment, not as a way to make money or solve financial problems. Set limits before you play, avoid chasing losses and do not gamble when affected by alcohol, drugs, stress or other circumstances that may impair judgement. Information about account controls, self-exclusion and safer gambling support may be available through the website.
Personal information is handled in accordance with the applicable privacy policy and privacy laws. The operator may collect, use, store and disclose information for account administration, verification, payments, security, customer support, responsible gambling, legal compliance and other purposes explained in that policy.
Governing rules and contact
These terms are intended to operate subject to the laws and regulatory requirements that apply to the services and to your use of them. If any provision is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law. A failure to enforce a provision immediately does not amount to a waiver of that provision.
For questions about these terms, account access, transactions or complaints, use the support or contact options made available on the Aus55 Casino website. Please provide enough information for the matter to be reviewed, but do not send passwords or unnecessary sensitive information. The operator may request further details to verify your identity and investigate the issue.